Privacy Policy

Last Updated: September 5, 2026

NovelVexa (“NovelVexa”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you.

Who We Are

Our website is:

https://novelvexa.com/

NovelVexa is an online digital reading platform providing access to web novels, original literary content, and related services.

For privacy-related questions or requests, contact us at:

Email: contact@novelvexa.com

Information We Collect

Depending on how you use NovelVexa, we may collect information such as:

Account information, including your username, email address, and login-related information.
Content and activity information, such as reading activity, chapter access, purchases, Gems balance, comments, and other interactions with the website.
Technical information, such as IP address, browser type, device information, operating system, referring pages, and general website usage information.
Information you voluntarily provide when contacting us or submitting forms, comments, reports, or other requests.

Accounts

When you create an account, we use the information you provide to create and maintain your account, authenticate you, provide access to website features, and communicate with you about your account when necessary.

You are responsible for keeping your account credentials confidential and for activity conducted through your account.

Gems and Purchases

NovelVexa may offer Gems or similar digital credits that can be used to unlock eligible premium chapters or other digital features on the website.

We may record purchase-related information such as the transaction identifier, account identifier, purchased package, amount of Gems credited, transaction status, and relevant timestamps.

This information is used to process purchases, credit Gems to the correct account, maintain transaction records, prevent duplicate crediting, prevent fraud or abuse, and provide customer support.

Payment Information

Payments for purchases may be processed by Paddle, which acts as the Merchant of Record for applicable transactions.

Payment information such as card or other payment credentials is processed by the payment provider and is not stored directly by NovelVexa unless expressly stated otherwise.

Paddle may collect and process information necessary to complete transactions, fulfill orders, prevent fraud, provide customer support, comply with legal and tax obligations, and operate its payment services.

NovelVexa may receive information necessary to identify and fulfill your purchase and associate the transaction with your NovelVexa account.

How We Use Information

We may use information we collect to:

Provide, operate, maintain, and improve NovelVexa.
Create and manage user accounts.
Provide access to free and premium content.
Process purchases and maintain Gems balances.
Prevent fraud, abuse, unauthorized access, and other misuse of the website.
Respond to questions, support requests, complaints, and other communications.
Understand website usage and improve our content, services, and user experience.
Comply with applicable legal, regulatory, tax, and security requirements.

Cookies

NovelVexa may use cookies and similar technologies to support essential website functionality, remember preferences, maintain login sessions, and understand website usage.

You can control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Analytics and Advertising

NovelVexa may use analytics or advertising services in the future. Such services may collect information about visits, interactions, devices, or browsing activity in accordance with their own privacy policies.

Embedded Content

Articles or pages on NovelVexa may include embedded content such as images, videos, links, or other materials from third-party websites.

Embedded content from third-party websites may behave in the same way as if you had visited the third-party website directly. Those websites may collect data, use cookies, or apply their own tracking technologies.

Sharing of Information

We do not sell your personal information.

We may share information with service providers and third parties when reasonably necessary to operate NovelVexa, process payments, provide hosting or technical services, prevent fraud or abuse, provide customer support, comply with legal obligations, or protect the rights and security of NovelVexa and its users.

Payment-related information may be processed by Paddle and other payment service providers involved in completing a transaction.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain records, resolve disputes, prevent fraud or abuse, comply with legal or regulatory obligations, and enforce our agreements.

Transaction records may be retained for accounting, security, legal, and operational purposes.

Comments and User-Submitted Content

If you post comments or other information publicly on NovelVexa, the information you submit may be visible to other users and may remain available until removed or the relevant content is deleted.

Please avoid posting personal or sensitive information in publicly accessible areas of the website.

Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.

International Data Processing

Depending on the services used by NovelVexa and its service providers, your information may be processed or stored in countries other than the country in which you reside.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

Your Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including the right to request access, correction, deletion, restriction of processing, or other applicable rights.

To make a privacy-related request, contact us at contact@novelvexa.com.

Third-Party Privacy Policies

Services operated by third parties, including payment providers, hosting providers, analytics providers, advertising providers, and other external services, may have their own privacy policies and terms.

We encourage you to review the privacy policies of third-party services you use through NovelVexa.

Children’s Privacy

NovelVexa is not intended to knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us at contact@novelvexa.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date shown at the beginning of this Privacy Policy.

Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact: